At CBT Psychology for Personal Development, we are committed to helping our clients overcome their obstacles and reach their full potential by providing a safe and supportive environment. Using evidence-based treatments we promote and enable our clients to work toward their personal growth. Our team includes psychologists, psychotherapists, social workers, practicum students, and interns.
Intake Coordinator/Administrative Assistant
Job Summary
We are seeking an outgoing, detail-oriented, efficient person to join our amazing team and provide support in our Psychotherapy practice. The ideal candidate will be adept at prioritizing, multi-tasking, and having a positive attitude.
To succeed in this role…
You will rock this role if you possess excellent communication skills and the ability to lead and promote the vision of the clinic. You must be able to stay extremely organized, think ahead, and support our therapists and clients with their admin needs. You need to be honest, and caring, have a high work ethic, be a bit perfectionist and be willing to go the extra mile to provide outstanding customer service and support. If this is you, we would love to connect!
Responsibilities
Support our operations so they run smoothly and efficiently ● Support our therapist and clients with their admin needs in a timely manner ● Use various systems to manage practice operations, such as JaneApp, ClickUp, Google Docs, Mailchimp, etc. ● Communicate with clients and professionals using email, text, WhatsApp, Slack, fax. ● Use spreadsheets to manage data and provide information on how things are going ● Replenish supplies and testing materials as required ● Take intake calls, match new clients with the most suitable therapist, and input their information into our system ● Manage the schedule for therapists and clients for assessments and therapy sessions ● Keep records of all clients’ payments, process invoices, and receipts ● Help with marketing materials and activities, such as editing website content and creating flyers ● Train new intake coordinators/office managers and onboard new clinicians ● Perform clerical duties such as photocopying, scanning, filing documents, and ensuring office maintenance ● Support the day-to-day functioning of the therapists and clinic ● Keep the offices clean and tidy, including watering plants Qualifications ● Minimum three (3) years medical office intake/office manager or similar experience. ● Proficient using project management systems and Google Docs ● Excellent level of English communication in verbal and in writing ● High organizational skills ● High work ethic standards
Benefits of working with us
● Positive and supportive environment. ● Possibility to grow with our company. ● Modern offices. ● Contribute to the mental health and well-being of our community ●Mix of work with others and by yourself (good balance). On-site parking ● Public transportation to our front door
Part-time: 25 hours a week with the possibility to upgrade to Full-time
This is an in-person position.
Experience: Minimum of 3 years of Canadian experience in an administrative position, as intake coordinator, or office manager preferably in the health or education field.
How to Apply
To apply for the Intake Coordinator-Administrative Assistant position, please complete the form below.